Management Response and Action Plan (MRAP)

Recommendation 1: The Agency should establish an internal and external communication process to share ongoing information about the FSMI projects and their benefits.

Management Response
Agree, agree with conditions, or disagree with recommendation, and why
Action Plan
Actions to be taken to address the recommendation
Deliverables
Key deliverables that demonstrate implementation of action plan
Expected Completion Date
Date for each deliverable
Lead Position, for each deliverable

Management agrees with the recommendation.

While CFIA has discussed many of the FSMI initiatives at various meetings (national associations, international partners etc.), a continued and systematic effort to enhance communication will support the agency's current focus on implementation of modernization initiatives and build/maintain support and understanding by internal and external stakeholders.

Leverage and reinvigorate existing cross-branch coordination and information-sharing on communication and engagement to include FSMI and other modernization projects.
  1. Implement the ISC-approved Agency Transformation Communications and Engagement Strategy, which will guide an effective and coordinated approach to FSMI communications.
  2. Use new and existing internal channels to address communication with staff about FSMI initiatives.

    New communications and engagement products and services will be developed to respond to audience needs.

    Efforts to date include a new internal newsletter ("Let's Talk") (Spring 2016), and an AT Bootcamp training session for employees, with a supporting online toolkit for managers and employees (Fall 2016).

  1. 2017
  2. On-going
Executive Director, PPB, Domestic Food Safety Directorate

Recommendation 2: The Agency should develop and implement a performance measurement strategy to track how FSMI projects are affecting the Food Safety Program. The strategy should include: Indicators directly linked to overall Food Safety Program outcomes, Indicators measure the effects of FSMI investments on program efficiency

Management Response
Agree, agree with conditions, or disagree with recommendation, and why
Action Plan
Actions to be taken to address the recommendation
Deliverables
Key deliverables that demonstrate implementation of action plan
Expected Completion Date
Date for each deliverable
Lead Position, for each deliverable
Management agrees with the recommendations.

Performance indicators will be identified, implemented and measured for each of the projects under the Food Safety Modernization Initiative (FSMI). These indicators will help to measure the impact of FSMI investments on the CFIA's Food Safety Program, and will link to outcomes identified in the broader Food Program Performance Measurement Strategic Framework (under development) in the longer term. In the short term, performance indicators for FSMI projects outputs will be confirmed and measured in time to support the renewal of FSMI funds in 2018-19. This action plan aligns with the following:

  1. The Government of Canada's Results and Delivery agenda
  2. The implementation of Integrated Risk Management at the CFIA
  3. The vision for a broader Food Program Performance Measurement Strategic Framework

A FSMI performance strategy, approved by the AVP PPB.

The strategy will include a list of performance indicators for FSMI outputs, and a framework for FSMI performance measurement. The framework says who collects and analyses the data, how often it is collected, and how it is reported.

January 2017 Executive Director, PPB, Domestic Food Safety Directorate
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