2012-2013 Departmental Performance Report
Section IV: Other Items of Interest

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4.1 Performance Indicators by Operational Priority

Associated SO(s) Operational Priorities Performance Indicators
All Strategic Outcomes
  1. Focus on Programs
  2. Strengthen Strategic Directions, performance measurement and Transparency
  3. Focus on People
  4. Focus on Stewardship
Strategic Outcome: A safe and accessible food supply and plant and animal resource base
  • Number of countries imposing justifiable standards-related restrictions on exports of Canadian commodities (food, animals, plants, and their products)
  • Canada's status on the OIE disease risk status lists remains either "free, controlled risk, or negligible risk"
  • Percentage of Canadians who have confidence in the Canadian food supply system

Program Activity: Food Safety Program

  • Percentage of inspected federally registered establishments in compliance with federal regulations
  • Percentage of Public Warnings for Class I food recalls that are issued within 24 hours of a recall decision
  • Percentage of Public Warnings for Class II food recalls that are issued within 24 hours of a recall decision
  • Percentage of domestic food products in compliance with federal regulations
  • Percentage of imported food products in compliance with federal regulations

Program Activity: Animal Health and Zoonotics Program

  • Number of reportable animal diseases that have entered into Canada via specified regulated pathways
  • Percentage of cases where investigations were completed following the positive identification of a reportable zoonotic disease
  • Percentage of legally exported animal and animal product shipments destined for foreign markets that meet certification requirements
  • Canada's status on the OIE disease risk status lists remains either "free, controlled risk, or negligible risk"
  • Percentage of cases where investigations were completed following the positive identification of a reportable animal disease
  • Manuals for CFIA officials are updated as needed
  • Number of emergency preparedness simulation exercises in which CFIA participates
  • Percentage of detections of reportable transboundary diseases and significant emerging diseases in which an investigation was commenced in a timely fashion
  • Percentage of cases where CFIA communicated with key stakeholders in a timely fashion following the confirmation of a transboundary or significant emerging disease

Program Activity: Plant Resources Program

  • Number of new foreign reportable plant diseases and pests that enter into Canada through regulated pathways and establish themselves.
  • Percentage of domestic plants and plant products in compliance with Canadian regulations and international agreements
  • Percentage of confirmed cases of quarantine pest for which notices were issued.
  • Percentage of notices issued in a timely manner.
  • Percentage of certified plants and plant products shipment (lots) that meet the country of destination regulatory requirements

Program Activity: International Collaboration and Technical Agreements

  • Number of Canadian positions on key rules and standards affecting trade in food, animal, plant, and their products that are effectively promoted
  • Number of actions taken to resolve issues identified through the Market Access Secretariat
  • Number of cooperation initiatives achieved

4.2 Further Information on the Assessment of Compliance

As a regulatory agency, the principal means by which the CFIA carries out its mandate is by measuring rates of compliance with Canadian food, animal, and plant legislative requirements. The CFIA promotes compliance by conducting inspections, audits, product sampling and verifications. The CFIA also carries out education and awareness activities to increase regulated parties' understanding of statutory requirements and standards. Compliance rates are an indicator of the extent to which regulated parties have adhered to federal acts and regulations. The CFIA takes the following approaches to assessing compliance:

  • Monitoring: Establishments or products are inspected, sampled and tested in such a way that the resulting compliance rates are representative of the CFIA-regulated population. Monitoring programs provide an accurate overview of compliance in the marketplace in general.
  • Targeting: In cases where monitoring has identified significant compliance problems, the CFIA takes a targeted approach to inspections, sampling and testing by focusing on the problem area and areas of highest risk. Non-compliant establishments or products are often sought out for targeting to better define problem areas and reasons for non-compliance. For this reason, compliance rates of targeted programs are typically lower. Improved compliance is promoted through enforcement actions.
  • Investigating: Investigations are undertaken for the purposes of prosecution for non-compliance, which includes gathering evidence and information from a variety of sources considered relevant to a suspected violation or offence.

The methods for determining compliance reflect the level and type of risks associated with the food or agricultural products being assessed. The specific methods the CFIA uses to determine compliance are outlined below:

  • Compliance results are determined during the initial inspection;
  • Compliance results are determined during the CFIA follow up visit conducted after the initial inspection;
  • Compliance results are determined during the initial testing of food and product samples; and
  • Compliance results are determined on an annual basis, following a correction period after the end of the fiscal year.

Varying by program, non-compliance can be determined if:

  • There is a violation that poses a significant health and safety concern; and
  • There is any violation even if it is not health and safety related.

Where compliance rates appear in this report, the relevant method used to assess compliance has been noted.

When CFIA inspectors determine that a regulated party is non-compliant, that party is required to take corrective action. If non-compliance persists, Agency inspectors have a variety of tools at their disposal. In a graduated approach, these tools range from procedural actions including letters of non-compliance, seizure and detention, suspension/cancellation of licences/registrations/permits and recommending prosecution.

The complexity of the agri-food sector and the inherent variability of the biological and production systems underpinning it are such that some degree of non-compliance is inevitable. A compliance rate of less than one hundred per cent means that some proportion of the facilities or products inspected by the CFIA has failed to meet certain requirements or standards as defined by the legislation. Major variances have the potential to pose a significant risk to human, animal or plant health and/or other program objectives. These are always met with vigorous enforcement actions to assure protection of Canadians and the plant and animal resource base. Some deficiencies represent minor variances and do not pose a significant risk to human, animal or plant health.

It is critical to note that the nature of the CFIA's mandated responsibilities is dynamic, given their basis in biological and production systems that are ever-changing. The inherent variability of these systems makes them difficult to predict and it is reasonable to expect some shift in compliance from year to year. The specificity of targets and reported results must be considered in this context.

4.3 Organizational Contact Information

Contact the Canadian Food Inspection Agency via:

Telephone from Monday to Friday 08:00 to 20:00 Eastern time:
Toll Free: 1-800-442-2342
NCR: 1-800-442-2342 / 613-773-2342
TTY: 1-800-465-7735

Internet:
http://www.inspection.gc.ca/english/util/contact/commene.shtml

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