2013–14 Estimates Report on Plans and Priorities

Section IV – Other Items of Interest

4.1 Organizational Contact Information

Contact the Canadian Food Inspection Agency via:

Telephone: Monday to Friday 08:00 to 20:00 Eastern Standard Time
Toll Free: 1-800-442-2342
NCR: 1-613-225-2342
TTY: 1-800-465-7735
Internet: CFIA Contact

1 This number also includes active, leave without pay, paid leave, and suspended employees.

2 A Strategic Outcome is defined as a long-term and enduring benefit to Canadians that stems from the Agency’s vision and mission. It represents the difference the Agency intends to make for Canadians.

3 Type is defined as follows: previously committed to – committed to in the first or second fiscal year prior to the subject year of the report; ongoing – committed to at least three fiscal years prior to the subject year of the report; and new – newly committed to in the reporting year of the RPP or RPP.

4 Full-Time Equivalent (FTE): A measure of human resource consumption, it calculates the number of assigned hours of work over the total hours of regularly scheduled work (37.5 hours per week over 12 months). For example, an employee who works half-time (18.75 hours per week) over a 12-month period is equivalent to a 0.5FTE.

5 OIE: World Organisation for Animal Health

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