Service Standard for Suspected Adverse Events

The time it takes to initiate necessary action following the Canadian Centre for Veterinary Biologics (CCVB) receiving a notification of a "serious expected" or "serious unexpected" suspected adverse event.

Performance Target

The target to review initial submissions and prepare a response is four weeks.

Performance Results

For 2016-17: Performance results were not tracked due to administrative changes within the Canadian Centre for Veterinary Biologics. Tracking will resume following the implementation of new software (PV Works).

For 2015-16, 2014-15 and 2013-14 performance results were not tracked due to temporary administrative changes / efficiencies applied by the CCVB. Tracking will resume following the implementation of new software.

Applying for suspected adverse events

To notify the Canadian Centre for Veterinary Biologics of a "serious expected" or "serious unexpected" suspected adverse event, please see the Veterinary Biologics Guideline 3.15 - Guideline for Reporting Suspected Adverse Events Related to Veterinary Biologics.

Service feedback

If you have a service complaint, please complete a Feedback Form or communicate with one of our Contacts.

For more information

To learn about upcoming or ongoing consultations on proposed federal regulations, visit the Canada Gazette and Consulting with Canadians websites.

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