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Chapter 3, Subject 4
QMP Reference Standard and Compliance Guidelines
Section 1

1. Management Roles and Responsibilities

Reference Standard Requirement:

1.1 The position responsible for the QMP Plan must be identified.

1.2 It is recommended that the processor describe how the QMP was developed and how it will be implemented.

Intent:

Management commitment is critical to the successful development, implementation, and maintenance of the QMP Plan.

Compliance Guidelines:

  1. The name, business address, business telephone number and the title of the person responsible for the QMP at the establishment must be identified.
  2. It is not mandatory but it is strongly recommended that senior management of the establishment demonstrate their commitment to the QMP in writing.

Managers can demonstrate commitment by taking on responsibilities under the QMP, supporting training knowledge, and encouraging and motivating establishment personnel in the development, implementation and maintenance of the QMP. Management participation will set a good example, promote quality management, and foster cooperation in the establishment.

Managers can perform tasks such as explaining the QMP to personnel; allocating equipment, materials, staff and space to QMP activities; and assigning quality management duties.

The following are some options for demonstrating management roles and responsibilities:

  1. an organisation chart;
  2. a written description of each manager's accountability;
  3. a written description of company dispute-resolution processes, e.g., between production staff and quality management staff;
  4. a vision statement or mission statement that emphasizes quality management;
  5. a QMP Plan internal audit schedule, with management roles indicated;
  6. documentation of management's role in corrective and preventive actions;
  7. a written statement of commitment signed by all management staff;
  8. Prerequisite Plan, RAP Plan and HACCP Plan procedure manuals; and/or
  9. a signed statement of management commitment to quality management training, accompanied by a list of training opportunities for personnel, broken down by job requirements.

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