Element 1: Management Roles and Responsibilities

The processor must identify the position responsible for the QMP Plan. As well, it is recommended that the processor describe how the QMP Plan was developed, and how it will be implemented. This element is important because management commitment is critical to the successful development, implementation and maintenance of the QMP Plan.

The requirements of this element must be met by:

1. Providing the name, business address, business telephone number and the title of the person responsible for the QMP Plan.
2. It is not mandatory, but is strongly recommended that senior management demonstrate their commitment to the QMP Plan in writing.

This can be done by producing:

• an organization chart;
• a written description of each manager's accountability;
• a written description of company dispute-resolution processes, i.e., between production staff and quality management staff;
• a vision statement or mission statement that emphasizes quality management;
• a QMP Plan internal audit schedule, with management roles indicated;
• documentation of management's role in corrective and preventive actions;
• a written statement of commitment signed by all management staff;
• Prerequisite Plan, RAP Plan and HACCP Plan procedure manuals; and/or
• a signed statement of management commitment to quality management training, accompanied by a list of training opportunities for employees, broken down by job requirements.

In addition to a written commitment, managers can demonstrate their commitment by taking on responsibilities under the QMP Plan, supporting training activities, and motivating employees in the development, implementation and maintenance of the QMP Plan.

Managers can participate in the development of the QMP Plan by explaining it to employees, assigning quality management duties, or allocating equipment, materials, staff and space to QMP Plan activities, such as training.

Training is an effective way of involving employees in the process of developing a QMP Plan. Investment in training establishes management commitment. In addition, it is a valuable tool for the development and maintenance of a successful QMP Plan.

Contact local training schools and companies to find out whether any QMP courses are being held in the area. Try to have more than one employee from the QMP team go to the training course. If there are no courses available, a course can be scheduled by contacting the training schools or the National Seafood Sector Council (NSSC). The NSSC is a valuable source of information and training tools.

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