APPENDICES
This Compliance and Enforcement Strategy provides a framework that outlines the principles and actions that will be followed by Canadian Food Inspection Agency (CFIA) inspectors in verifying that registered establishments operate in compliance with the Canada Agricultural Products Act (CAP Act), Honey Regulations (HR), and other applicable legislation. This program specific strategy is consistent with the CFIA's revised Enforcement and Compliance Policy developed and maintained by the Enforcement and Investigation Services (EIS) Directorate. The CFIA Enforcement and Compliance Policy provides the overarching policy for enforcement and compliance activities across all commodity programs.
Compliance is normally achieved through a co-operative approach between the regulated party and the CFIA in correcting non-conformities through the development of appropriate Corrective Action Plans or other methods. However, when this co-operative approach has ceased, or when the regulated party is incapable of correcting non-conformities, this Compliance and Enforcement Strategy provides CFIA staff with enforcement options that are to be used in responding to infractions of the Canada Agricultural Products Act (CAP Act), the Honey Regulations (HR) and other relevant applicable legislation. This policy also defines discretionary parameters for inspectors and establishes principles for fair and consistent enforcement.
Canada Agricultural Products Act, R.S., c. 20
Honey Regulations, C.R.C., c. 287
Food and Drugs Act, R.S., c. F-27
Food and Drug Regulations, C.R.C., c. 870
Consumer Packaging and Labelling Act, R.S., c. 38
Consumer Packaging and Labelling Regulations, C.R.C., c.
417
All inspectors delivering the honey program must be designated under these acts.
CFIA Area Executive Directors are accountable for enforcement actions taken in their respective Areas. They are also responsible for the approval of all recommendations to prosecute. The Regional Director must also be consulted and informed when significant enforcement actions are being considered. The Director, Food of Animal Origin Division, is responsible for enforcement actions taken in his/her respective area of concern including refusal, suspension and cancellation of certificates of registration. The accountability process for enforcement action is outlined in Chapter 15 of the Enforcement and Compliance Policy.
The CFIA will encourage compliance with the CAP Act, HR and other applicable legislation through consultation, education and enforcement. These activities are based on the following guiding principles:
The following sub-sections identify the appropriate legal authorities that are available to inspectors designated under the CAP Act, the Honey Regulations, the Food and Drugs Act, and the Consumer Packaging and Labelling Act. Inspectors may only exercise powers under acts for which they are designated. An inspector must ensure he/she is designated under the appropriate act for the activity being undertaken.
The powers of the inspector are described in Sections 21 to 27 of the Canada Agricultural Products Act. The following table provides a summary of those sections. Inspectors are designated by the President of the CFIA pursuant to section 19, to enforce the provisions of the Canada Agricultural Products Act and the Honey Regulations.
| PROVISION - CAPA | SECTION | |
|---|---|---|
| a) | Designation of Inspectors | 19 |
| b) | Requirement for a certificate to be produced | 19(2) |
| c) | Provisions regarding obstruction, false statements and interference | 19(4) |
| d) | Provision that exempts removal, alteration or interference of things seized or detained | 19(5) |
| e) | Designation of methods and equipment | 20 |
| f) | Power of entry | 21(1)(a) |
| g) | Power to open any container | 21(1)(a) |
| h) | Power to inspect and to take samples | 21(1)(b) |
| i) | Power to examine and make copies of documents and records | 21(1)(c) 21(2) (a), (b) and (c) |
| j) | Provisions regarding assistance to an inspector | 21(3) |
| k) | Power to enter a dwelling house | 22(1), (2) and (3) |
| l) | Requirement for a warrant to enter a dwelling house | 22(1), 22(2) (a) (b) and (c) and 22(3) |
| m) | Provision for assistance by a peace officer | 22(4) |
| n) | Power to seize and detain | 23 |
| o) | Power to enter and search | 24(1) |
| p) | Provision to seize agricultural products or things in addition to those listed on a warrant in 24(1) | 24(2) |
| q) | Provision on timing of execution of warrant | 24(3) |
| r) | Provision to exercise powers without a warrant | 24(4) |
| s) | Provisions for storage and removal of seized articles | 25(1) |
| t) | Provision to dispose of or destroy | 25(2) |
| u) | Provisions for release of seized articles | 26 |
| v) | Provisions for time limitations of detention - 180 days | 27 |
| w) | Provision to require importer to remove from Canada | 30(1) |
| x) | Provision for product to be forfeited if not removed from the country within 90 days | 30(2) |
The powers of the Inspector, Director and Minister are described in various places in the Honey Regulations. The following table provides a summary of those sections Inspectors are designated by the President of the CFIA pursuant to section 19, to enforce the provisions of the Canada Agricultural Products Act and the Honey Regulations.
| PROVISION - HR | SECTION | |
|---|---|---|
| a) | Direct that honey be disposed of or destroyed - Inspector | 4.3 |
| b) | Register the establishment - Director | 10(2) |
| c) | Suspend Registration - Director | 12(1) |
| d) | Cancellation of Registration - Director | 13(1) |
| e) | Require owner /operator to have an employee medically examined - Inspector | 17(2) |
| f) | Permit the sale of honey packed in novelty containers of non-standard sizes. - Minister | 29(4) |
| g) | Authorization of experimental use size containers - Minister | 31 |
| h) | Grant an appeal inspection of honey - Director | 40(1) |
| i) | Affix a detention tag - Inspector | 55(1) |
| j) | Release detained product - Inspector | 58 |
The powers of the inspector are described in Sections 23 to 27 of the Food and Drugs Act. The following table provides a summary of those sections and section 22. Inspectors are designated by the President of the CFIA pursuant to section 22, to enforce the provisions of the Food and Drugs Act and Regulations, which now include the nutrition labelling requirements.
| PROVISION - FDA | SECTION | |
|---|---|---|
| a) | Designation of Inspectors | 22(1) |
| b) | Requirement for a certificate to be produced | 22(2) |
| c) | Power of entry | 23(1) 23(1)(a.1) |
| d) | Power to enter a dwelling house | 23(1.1) |
| e) | Power to examine and to take samples | 23(1)(a.1) 23(2) |
| f) | Power to open container packages | 23(1)(b) |
| g) | Power to examine and make copies of documents | 23(1)(c) |
| h) | Power to seize and detain | 23(1)(d) |
| i) | Requirement for a warrant to enter a dwelling house | 23(1.2) 23(1.3) |
| j) | Provisions regarding obstruction, false statements and interference | 24(1) 24(2) |
| k) | Provisions for storage and removal of seized articles | 25 |
| l) | Provisions for release of seized articles | 26 |
The powers of the inspector are described in Sections 13 to 17 of the Consumer Packaging and Labelling Act. The following table provides a summary of those sections. Inspectors are designated by the President of the CFIA pursuant to section 13, to enforce the provisions of the Powers of Inspectors and Related Provisions - Consumer Packaging and Labelling Act.
| PROVISION - CPLA | SECTION | |
|---|---|---|
| a) | Designation of Inspectors | 13(1) |
| b) | Requirement for a certificate to be produced | 13(1) |
| c) | Power of entry | 13(2) |
| d) | Power to examine prepackaged products | 13(2)(a) |
| e) | Power to open and examine any package | 13(2)(b) |
| f) | Power to examine and make copies of documents | 13(2)(c) |
| g) | Power to enter a dwelling house | 13(2.2) |
| h) | Requirement for a warrant to enter a dwelling house | 12(2.2) |
| i) | Provision for use of force and assistance of a peace officer | 13(2.3) 21(2) (a), (b) and (c) |
| j) | Provision to provide reasonable assistance to an inspector | 13(3) |
| k) | Provisions regarding obstruction, false statements and interference | 14(1) |
| l) | Provision that exempts removal, alteration or interference of things seized or detained | 14(2) |
| m) | Power to examine and sample | 14(3) |
| n) | Power to seize and detain and limitations | 15(1), 15(2) |
| o) | Notification to person of provision contravened | 15(3) |
| p) | Detention limitation | 15(4) |
| q) | Provisions for storage and removal of seized articles | 15(5) |
| r) | Provision for extension of detention | 16(1), (20) (3) and (4) |
| s) | Provisions for forfeiture | 17(1) |
| t) | Provision for forfeiture or other disposal on conviction | 17(2) |
| u) | Provisions for release of seized articles | 17(3) |
All three acts as referenced above require that reasonable assistance will be provided to an inspector, or any person acting under the authority of the inspector, by the owner or person in charge of a place, including a conveyance, and every person found in the place that is entered by an inspector. In addition, they will also provide the inspector with any information relevant to the administration of any of the CFIA's Acts.
During the course of an inspection of a honey establishment, inspectors have the power and authority to respond to non compliance. They may:
Where CFIA inspectors have reasonable grounds to believe there has been a contravention of the CAP Act, the HR or other applicable legislation, they will conduct inspections to determine the facts of the alleged infraction(s). Inspectors and Inspection Managers may seek the advice, guidance and assistance of the Enforcement and Investigation Services, Area Manager or Investigation Specialist, particularly in instances involving circumstances of a complex nature that require specialized investigational expertise. If the facts show that enforcement action is warranted, the inspector shall continue with completing the inspection, make detailed notes of activities and findings related to the non-compliance, copy relevant documents and take samples or photos as appropriate. The inspector shall place all of the relevant information and documents pertaining to the non-compliance in an incident file to be kept by the inspector in a secure place. Once non-compliance has been verified, the inspector will complete an Inspector Non-Compliance Report (CFIA /ACIA 5046 2000\08) along with copies of the supporting documents from the incident file and submit it to their Inspection Manager and Enforcement and Investigation Services. The Inspection Manager is responsible for initiating enforcement action. The Inspection Manager consults with the Area Operations Co-ordinator, Regional Operations Officers, Area Program Network Specialist and Area Program Network Director, who provide advice and guidance on program policies and guidelines. The Inspection Manager may also consult with the Enforcement and Investigation Services, Investigation Specialist, who can provide advice and guidance on enforcement policies, procedures and issues, to determine what enforcement action, if any, should be carried out.
Instances of non-compliance will be evaluated by Enforcement and Investigation Services, prior to proceeding with enforcement action. The following factors, along with other applicable information, will be considered when deciding upon the most appropriate action:
A written warning letter may be used in instances where the non-compliance is unintentional, easily corrected, the regulated party demonstrates due diligence and the individual or company has made reasonable efforts to remedy or mitigate the consequences of the contravention and compliance has been achieved.
Prosecutions shall be considered for offences under the Acts and regulations enforced by the CFIA except where, in accordance with the enforcement and compliance policy, it has been determined that:
If the offence involves the following, then prosecution may be pursued:
The Acts administered by the CFIA allow offences to be prosecuted by either summary conviction or as an indictable offence. It is determined by the Crown prosecutor whether to prosecute by way of summary conviction or indictment.
Detention of product is considered one of the most expeditious and effective tools to promote compliance. An inspector has the authority, under Section 23 of the CAP Act, to seize and detain non-compliant agricultural products. The detention of agricultural products or other things is appropriate when a violation is suspected and when:
Detention of the products can be maintained until:
Forfeiture can occur in the following instances:
Forfeited products will be disposed of as provided for by the Court, or as directed by the Minister where provided for in the Acts. This will be at the expense of the person from whom the product was seized.
The CAP Act (Section 29.(1) allows for the disposal of a seized product that have been forfeited. Municipal and Provincial jurisdiction regarding disposal of product will be respected.
There are six circumstances where deregistration procedures will be considered:
Where a registered establishment closes due to a decision of the operators and owners (e.g. bankruptcy), the responsible inspector will inform operations management and the Area Program Network Specialist. The Chief, Honey Program, must be informed as soon as possible by the Area Program Network staff. It is the inspector's responsibility to verify that the registration certificate is removed from the establishment. The Area Program Network Specialist will ensure that the establishment's management is informed of implications of the cancellation of the registration. (Appendix 1). The Client Management System (CMS) will be updated to indicate the inactive status of the establishment. The Area Program Network Specialist will ensure that the name and address of that establishment is removed from the central list of registered establishments. The registration number normally will be held (e.g. not re-issued) for a period of two (2) years to avoid any possible confusion.
The Certificate of Registration remains in force for the 12 month period following issuance (Section 10(3) of the Honey Regulations). See also Chapter 1 - Section 1.5.5 (Registration Renewal Procedure).
If the renewal paperwork and payment are not received within 2 weeks of the expiration date, the Area Program Specialist may contact the Accounts Receivable office for follow up on invoice payment. The appropriate operations contact in each Region is advised of the pending late payment by the Area Program Network Specialist. The responsible inspector or his/her supervisor will contact (verbal or written) the establishment to remind them of the consequences of non renewal.
If the establishment wishes to renew the registration but the money is not received within 1 week of expiration date, the letter "Final Notice- Expiry of Registration" (Appendix 2) is sent to the establishment. If the application and payment are still not received within three weeks after the expiry date, a "Registration Expired" letter (Appendix 3) is issued to the establishment via registered mail (original copy), with copies sent to the appropriate contacts. Any payments received after the letter "Registration Expired" was sent out, will be deemed to be a new application for registration.
If, when contacted, the owner/operator indicates that he/she does not wish to renew the registration, (i.e. no longer producing products regulated under HR or not shipping inter-provincially) the inspector/supervisor will request confirmation in writing. This written confirmation will be forwarded to the Area Program Specialist so that a "Does Not Wish to Renew " letter (Appendix 4) can be prepared and sent out prior to the expiration date.
The Area Program Network Specialist updates CMS to indicate the inactive status of the establishment. The name and address of the establishment will be removed from the central list of registered establishments and the registration number will be held (not reissued) for a period of two (2) years.
Where an inspection of a registered establishment determines that the Act and/or Regulations are being violated to the extent that there is a risk to public health and the operator fails or is unable, to take immediate corrective actions (as evidenced by an unacceptable follow up inspection), steps to suspend the registration will be taken (see section 3.8.2). Cancellation of registration procedures may also be initiated (see section 3.8.3).
Where an in-depth and follow-up inspection of a registered establishment results in an unsatisfactory rating (less than 75% Cat II and 65% Cat III), the documented results of the inspections may be used to suspend registration (see section 3.8.2)
Section 11(2) of the Honey Regulations states that the certificate of registration cannot be transferred to any other person. Section 13(1)(b) gives the Director the authority to cancel the registration.
A change in owner/operator of the establishment requires that the existing registration be cancelled and a new application for registration be made. In this case, suspension of registration is not required prior to cancellation.
The non-transferability of registration should be stated to the new owners by the previous owners as the business transaction is being finalized. CFIA should be contacted by the new owners. However, when inspection staff become aware of a change in ownership after the fact, the new owners must be advised of the requirement for a new application for registration. This process will require procedures to be followed as outlined in Section 1.3 of Chapter 1. Normally, a new registration number is issued, however, the existing registration number may be retained upon agreement of the previous owner/operator. Inspection staff should advise the Area Program Network Specialist who will issue a letter "Change of Ownership" (Appendix 5) to the former owner(s)/operator(s) of the establishment.
If there is evidence that false or misleading information has been provided as part of the application for registration, the matter should be discussed with the Inspection Manager, Enforcement and Investigation Services and/or Legal Services.
When it is determined that the application for registration contains false and misleading information the certificate of registration shall be cancelled. In this case no suspension is required prior to cancellation.
12. (1) The Director may suspend the registration of a registered establishment
(a) where
(i) the establishment does not meet the requirements of the Act or these Regulations,
(ii) the operator does not comply with the provisions of the Act or these Regulations, or
(iii) it is reasonable to believe that public health will be endangered if the establishment is allowed to continue operating; and
(b) where the operator has failed or is unable to take immediate corrective measures to remedy any situation referred to in paragraph (a).
(2) No registration shall be suspended under subsection (1) unless
(a) an inspector has, at the time of an inspection, notified the operator of the existence of grounds for suspension under paragraph (1)(a);
(b) an inspector has provided the operator with a copy of an inspection report prepared by the inspector that sets out the grounds for suspension, the required corrective measures and the dates by which those measures must be implemented in order to avoid suspension and cancellation; and
(c) a notice of suspension of registration is delivered to the operator.
(3) A suspension of registration under subsection (1) shall remain in effect
(a) until the required corrective measures have been taken and have been verified by an inspector;
(b) where a cancellation procedure has been commenced under section 13, until the resolution of the cancellation issue.
Subsection 13 (1), (1.1) and (2) of the Honey Regulations states:
(a) the operator has not implemented the required corrective measures within the 30-day period following the day on which the registration was suspended or within any longer period of time allowed under subsection (1.1);
(b) there is a change in ownership that involves a change of management of the establishment; or
(c) the application for registration contains false or misleading information.
(1.1) If it is not possible for the operator to implement the required corrective measures within 30 days, the Director shall, on the request of the operator, allow the operator a longer period of time that is adequate to implement those measures.
(2) No registration shall be cancelled under subsection (1) unless
(a) the operator was advised of an opportunity to be heard in respect of the cancellation and was given that opportunity; and
(b) a notice of cancellation of registration was delivered to the operator.
For any unsatisfactory establishment inspection (in-depth, follow-up or directed/GMP) where the evidence shows that allowing the establishment to continue operating would constitute a public health hazard, or where repeated inspections and follow-ups demonstrate chronic inaction/non-compliance occurs, the following procedures must be followed:
| Regulatory Conditions 12.(2) Only the Director may suspend registration when all of the following conditions are met |
Required Action (Inspector and Management/Program team) |
|---|---|
| a) the inspector has, at the time of the inspection, notified the operator of the existence of grounds for suspension (this inspection must reflect current conditions in the establishment) | During the exit meeting with management, the inspector(s) must review the inspection and highlight the unsatisfactory conditions (Chapter 2 - 2.4.3). Specific reference must be made to the unsatisfactory condition(s) for which suspension might be based (public health hazard and/or chronic inaction/non-compliance) and the regulatory conditions which are not met. The inspector must document the basic details to validate that this was done for his/her own record. |
| b) an inspector has provided the operator with a copy of an inspection report that sets out the grounds for suspension, the required corrective measures and the dates by which those measures must be implemented | The MCAP Outstanding Task Worksheet, or the Directed/GMP Inspection Worksheet can be used as the basis for this requirement. (The team must decide in advance what minimum outstanding tasks must be corrected) For each of these tasks, the regulatory reference must be stated. A statement must be made stating that corrective measures are required, as well as a target date (within 30 days). |
| c) a notice of suspension of registration is delivered to the operator | Once the above required conditions are documented, the HQ Chief/National Manager must be copied. A Notice of Suspension will be prepared for the Director - Food of Animal Origin Division's signature. This Notice (letter) will be personally delivered to the operator by the inspector or couriered for acceptance by the operator so delivery can be proven. (Appendix # 6). |
Once an establishment is suspended other CFIA regions are notified so that interprovincial shipments of product can be monitored. If the establishment continues to operate within the province after suspension of registration, the appropriate CFIA officials responsible for non registered establishments and provincial and municipal authorities will be notified that the establishment no longer falls under federal registration requirements. If the party has labels that include such things as federal grades, or an establishment number, then they can no longer be used. It is important that those consequences of the suspension are stated in the notice/letter of suspension as well. At the time of suspension the Certificate of Registration must also be surrendered by the establishment.
The inspector verifies and documents whether the operator has taken the corrective measures required by the specified dates. If within 30 days of suspension (or other agreed upon time) the establishment does not correct the minimum outstanding tasks, then a member of the management/program team notifies the Director, Food of Animal Origin Division to initiate steps for cancellation of registration.
If the corrective measures required have been taken then suspension will be lifted and the certificate of registration is returned to the operator (Appendix 7).
3.8.3.1 Letter of Intent to Cancel
The Director, after consultation with Headquarter Officers and Area officials, will notify the Regional Executive Director to continue cancellation procedures. The inspection manager will send a letter to the operator of the establishment indicating that a recommendation for cancellation is being considered and arrangements will be made for a hearing prior to cancellation (Appendix 8). A mutually agreed-to location, date and time are set for the hearing and the establishment's management is advised in writing (Hearing Confirmation - Appendix 9). The establishment is informed that they have the right to bring legal representation or technical support.
3.8.3.2 Hearing
The CFIA will be represented at the hearing by the Director, Food of Animal Origin Division, or a designate, as well as appropriate supporting staff (e.g. inspector, program and supervisory representatives and a CFIA legal advisor, if required).
The hearing should be chaired by a neutral CFIA representative. The purpose of the hearing is to review the history of the case and reasons why or why not the registration should be cancelled.
3.8.3.3 Hearing Decision
At the end of the hearing, a recommendation will be made, choosing one of the following options:
(a) Cancellation of the registration.
(b) Suspension is lifted - company retains registration - certificate of registration is returned - An in-depth inspection should be carried out within one month.
(c) Other ( decision pending - e.g. additional inspection)
3.8.3.4 Notice of Cancellation
Once it has been decided to cancel the establishment's registration, a Notice/Letter of Cancellation of Certificate of Registration, will be signed by the Director, Food of Animal Origin Division and delivered to the operator (Appendix 10).
When the registration is cancelled, the operator of the establishment will not be allowed to apply a Canada grade, export any of their agricultural products, sell their graded agricultural products outside the province, or sell their graded product to an agent who may sell it outside the province. If an inspector has reason to believe that the operator of the deregistered establishment is in violation of the above criteria, a compliance verification inspection shall be undertaken. The inspector shall make detailed notes of activities and findings related to the non-compliance, copy relevant documents and take samples or photos as appropriate. Once non-compliance has been verified, the inspector will complete an Inspector Non-Compliance Report (CFIA/ACIA 5046 2000\08) along with copies of the supporting documents from the incident file and submit them to their Inspection Manager and Enforcement and Investigation Services.
3.8.3.5 Decision Not to Cancel - Lifting of Suspension
A letter notifying the operator of the decision not to proceed with cancellation of the registration will be sent from the Inspection Manager (Appendix 11) . The certificate of registration is returned to the operator. An in-depth inspection is performed within one month of commencement of production.
3.8.3.6 Other
This may include other options that the hearing committee may consider, such as another inspection, as a result of the review of the evidence that was presented at the hearing.
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