In this section, enforcement actions are identified. Each action includes the regulatory authority, procedures, and any letter templates required to execute the action.
What are the reports that can be issued concerning operators and registered establishments?
Inspectors can issue the following reports:
The CFIA/ACIA 5472 Inspection Report - Corrective Action Request (CAR) is a tool used by inspectors to achieve compliance as follows:
When is a CFIA/ACIA 5472 Inspection Report - Corrective Action Request (CAR) issued?
Inspectors issue a CFIA/ACIA 5472 Inspection Report - Corrective Action Request (CAR) to operators when a CVS verification task is assessed as unacceptable.
How is a CFIA/ACIA 5472 Inspection Report - Corrective Action Request (CAR) issued?
What if the Operator does not effectively implement corrective and preventative measures by the specified date and the inspector cannot close the CFIA/ACIA 5472 Inspection Report - Corrective Action Request (CAR)?
The inspector may submit a request to his or her supervisor for a review of the CFIA/ACIA 5472 Inspection Report - Corrective Action Request (CAR & Follow up) by management.
The inspector completes a CFIA/ACIA 5517 Enforcement Tracking form and submits it along with the completed CFIA/ACIA 5472 Inspection Report - Corrective Action Request (CAR & Follow up) to his or her supervisor for approval.
If the file was forwarded to the Inspection Manager:
When is a CFIA/ACIA 5393 INCR issued?
How is a CFIA/ACIA 5393 INCR issued?
The Enforcement Tracking form is generated by the inspector each time he or she requests Management Review of an Inspection Report - Corrective Action Request or has completed an INCR to be forwarded through the chain of management for approval.
The form is used to document the decisions/recommendations proposed by the supervisor and Inspection Manager during the review of a CFIA/ACIA 5472 Inspection Report - Corrective Action Request (CAR) or an INCR.
The completed Enforcement Tracking Form also serves as a mechanism to provide the inspector with reasons as to why an Inspection Report- Corrective Action Request (CAR) should be closed or why an INCR (recommendation to Enforcement and Investigation Services for investigation for prosecution, AMPs, etc.) is not supported and must be returned to the inspector's file.
The Final Notice of Non-Compliance is a tool used by the CFIA in the enforcement process to achieve compliance.
The Final Notice of Non-Compliance:
When is a Final Notice of Non-Compliance issued?
The Inspection Manager issues a Final Notice of Non-Compliance to the operator when the Management Review Team recommends this action. The Management Review Team (Review Team) recommends that a Final Notice of Non-Compliance be issued to the operator when:
How is a Final Notice of Non-Compliance issued?
The Inspection Manager:
The Inspector:
What if the operator meets the requirements stated in the Final Notice of Non-Compliance?
Based on the inspector's verification, if the Review Team determines that the operator did meet the requirements as stated in the Final Notice of Non-Compliance:
The Inspector:
The Inspection Manager:
The Review Team:
What if the operator does not meet the requirements stated in the Final Notice of Non-Compliance?
Based on the verifications of the inspector, if the Review Team determines that the operator did not meet the requirements as stated in the Final Notice of Non-Compliance:
The Inspector:
The Review Team:
What Official Tags are used by Inspectors?
The Meat Inspection Regulations, 1990 state:
2. (1) "official tag" means any mark, imprint, stamp, seal, tag or other identification, including a detention tag, used by an inspector to indicate that an animal, meat product or other thing has been held, detained or condemned by the inspector;
There are seven types of Official Tags issued by the CFIA and used by inspectors*:
See 14.3 for a description of when each Official Tag is used.
* It is understood that in slaughter operations, there can be other approved methods of identifying carcasses and their parts for further veterinary examination. These methods are still considered as "Official Tags" as per the Meat Inspection Regulations, 1990 definition.
What is the impact to anyone who, without an inspector's consent, moves, alters or interferes with a product or thing controlled by an Official Tag?
The Meat Inspection Act states:
14. (2) Except with the authority of an inspector, no person shall remove, alter or interfere in any way with anything seized or detained under this Act by an inspector.
Anyone who removes, alters, or interferes with an official CFIA/ACIA 3256 detention tag without the authorization of the inspector could be charged with a contravention of 14(2) of the Meat Inspection Act.
In addition:
The Meat Inspection Regulations, 1990 state:
130. (1) No person shall remove or alter an official seal or official tag applied by or under the authority of an inspector unless authorized to do so by an inspector.
(2) Any food animal, meat product or other thing being held on the instructions of an inspector shall not be handled or used in any way without the permission of an inspector.
Where is the authority to seize and detain a meat product or other thing?
The Meat Inspection Act states:
15. (1) Where an inspector believes on reasonable grounds that this Act or the regulations have been contravened, the inspector may seize and detain any meat product or other thing by means of or in relation to which the inspector believes on reasonable grounds the contravention was committed.
When does an inspector seize and detain a product or other thing?
The inspector seizes and detains a meat product or other things (for example: equipment, stamps, printers, labels, or anything related to the contravention etc.) when an inspector has reasonable grounds to believe that there has been a contravention of the Act and/or Regulations.
Contraventions may include situations:
Note: It is understood that an inspector also has the power to seize and detain, as it relates to food, under the Food and Drugs Act and under the Consumer Packaging and Labelling Act.
The Food and Drugs Act states:
23. (1) Subject to subsection (1.1), an inspector may at any reasonable time enter any place where the inspector believes on reasonable grounds any article to which this Act or the regulations apply is manufactured, prepared, preserved, packaged or stored, and may
(d) seize and detain for such time as may be necessary any article by means of or in relation to which the inspector believes on reasonable grounds any provision of this Act or the regulations has been contravened.
The Consumer Packaging and Labelling Act states:
15. (1) Where an inspector believes on reasonable grounds that any provision of this Act or the regulations has been contravened, the inspector may seize and detain any product or any labelling, packaging or advertising material by means of or in relation to which the inspector believes on reasonable grounds the contravention was committed.
How does an inspector seize and detain a meat product or thing?
The inspector:
When is a meat product or thing released from detention?
The inspector releases meat products or things from detention when:
How does an inspector remove a meat product or thing from seizure and detention?
The inspector:
Where is the authority to request an importer to remove meat products imported into Canada?
The Meat Inspection Act states:
18. (1) Where an inspector believes on reasonable grounds that any meat product is being or has been imported into Canada in contravention of this Act or the regulations, the inspector may, whether or not the inspector seizes the meat product pursuant to section 15, require the importer to remove it from Canada by giving the importer a notice for its removal delivered to the importer personally or sent by registered mail to the importer's business address in Canada.
The Meat Inspection Regulations, 1990 state:
124. The importer of a meat product who has been given a notice for the removal of the meat product from Canada referred to in subsection 18(1) of the Act shall present the meat product to an inspector for verification of the removal of the meat product at the time and place of its removal.
When does the inspector request the importer to remove meat products that have been imported into Canada?
The inspector requests removal of imported product into Canada when he or she believes on reasonable grounds that there has been a contravention of the Meat Inspection Act or Meat Inspection Regulations, 1990.
How does the inspector request the importer to remove meat products imported into Canada?
Annex J of Chapter 10 of the Meat Hygiene Manual of Procedures details how an inspector requests an importer to remove meat products imported into Canada.
Where is the authority to refuse to certify meat products for export?
The Meat Inspection Act states:
7. No person shall export a meat product out of Canada unless
(a) it was prepared or stored in a registered
establishment that was operated in accordance with this Act and the
regulations;
(b) that person provides an inspector with evidence satisfactory to the
Minister that the meat product meets the requirements of the country to which
it is being exported; and
(c) that person obtains a certificate from an inspector authorizing the export
of that meat product.
When does the inspector refuse to certify meat products for export?
The inspector or Official Veterinarian refuses to certify meat products for export when he or she is unable to verify that the export shipment conforms to the requirements of the importing country.
How does the inspector refuse to certify meat products for export?
The inspector or Official Veterinarian:
Where is the authority to prosecute?
The Meat Inspection Act states:
21. (1) Every person who contravenes paragraph 5(b) or 6(b) by selling anything contrary thereto is guilty of an indictable offence and liable to a fine not exceeding $250,000 or to imprisonment for a term not exceeding two years, or to both.
(2) Every person who contravenes section 7 or 8 or who contravenes section 10 by selling any meat product contrary to subsection (1) or (2) thereof
(a) is guilty of an indictable offence and liable to
punishment as described in subsection (1); or
(b) is guilty of an offence punishable on summary conviction and liable to
punishment as described in subsection (4).
(3) Every person who contravenes or fails to comply with subsection 13(2) or the regulations is guilty of an offence punishable on summary conviction and liable to a fine not exceeding $50,000.
(4) Subject to subsections (1) to (3), every person who contravenes any provision of this Act is guilty of an offence punishable on summary conviction and liable to a fine not exceeding $50,000 or to imprisonment for a term not exceeding six months, or to both.
(5) A prosecution for a summary conviction offence under this Act may be instituted at any time within two years after the time when the subject-matter of the prosecution becomes known to the Minister.
(6) A document purporting to have been issued by the Minister, certifying the day on which the subject-matter of any prosecution became known to the Minister is admissible in evidence without proof of the signature or official character of the person appearing to have signed the document and is evidence of the matters asserted in it.
When is prosecution considered?
Prosecution is considered by the Director of Public Prosecutions of the Public Prosecution Service of Canada when he or she receives a recommendation from the Area Executive Director to do so.
The Area Executive Director recommends prosecution based on the information provided by the Issue Analysis Team when a CFIA/ACIA 5393 INCR has been issued by an inspector.
What are AMPs?
Administrative Monetary Penalties establish an alternative to the existing prosecution system (prosecution) and are a supplement to existing enforcement measures. CFIA inspectors in federally registered establishments may use AMPs procedures for humane transportation and other animal health issues.
Please consult the Agriculture and Agri-Food Administrative Monetary Penalties Act and Regulations for more information.
Where is the authority to issue AMPs?
The authority to issue AMPs is under section 7. (2) of the Agriculture and Agri-Food Administrative Monetary Penalties Act.
The Agriculture and Agri-Food Administrative Monetary Penalties Act states:
7. (2) Where a person designated under paragraph 6(a) has reasonable grounds to believe that a person has committed a violation, the designated person may issue, and shall cause to be served on the person, a notice of violation (...)
Who is designated to issue AMPs?
Pursuant to section 6(a) of the Agriculture and Agri-Food Administrative Monetary Penalties Act, a person or class of persons designated by the Minister may issue notices of violation for AMPs.
The Agriculture and Agri-Food Administrative Monetary Penalties Act states:
6. The Minister may
(a) designate persons, or classes of persons, who are authorized to issue notices of violation;
The president delegated this authority to the Vice President of Operations, CFIA. The Vice President of Operations, CFIA has designated the Regional Director to issue AMPs. CFIA Letters of Delegation and Designation are available to inspection staff upon request.
When is an AMP issued?
An AMP is issued when the Issue Analysis Team receives a CFIA/ACIA 5393 INCR and determines, in conjunction with the Regional Director, that the issuance of an AMP is the most appropriate action to achieve compliance. The Regional Director issues a Notice of Violation and records the action taken on the CFIA/ACIA 5517 Enforcement Tracking Form. A copy of the Notice of Violation is attached to the tracking form and placed on file.
Where is the authority to issue a mandatory recall order?
The CFIA Act states:
19. (1) Where the Minister believes on reasonable grounds that a product regulated under an Act or provision that the Agency enforces or administers by virtue of section 11 poses a risk to public, animal or plant health, the Minister may, by notice served on any person selling, marketing or distributing the product, order that the product be recalled or sent to a place designated by the Minister.
When is a mandatory recall order issued?
The Minister issues a mandatory recall order when the Minister believes on reasonable grounds that a product poses a risk to public, animal or plant health. The reasonable grounds are generally based upon information received from the CFIA Office of Food Safety and Recall.
The CFIA Office of Food Safety and Recall recommends a mandatory recall to the Minister when they are notified by the Area Recall Coordinator (ARC) that an operator refuses to voluntarily recall a product (regulated under an Act that the Agency enforces or administers) that poses a risk to public, animal or plant health.
Inspectors notify the ARC when a product is in distribution that poses a risk to public, animal or plant health. In the event of a mandatory or voluntary recall the inspector completes the verification task(s) related to the cause of the recall and references the recall in the CFIA/ACIA 5472 Inspection Report - Corrective Action Request (CAR) issued to the operator.
For additional recall information, refer to the Food Emergency Response Manual available by contacting the CFIA's Office of Food Safety and Recall.
Where is the authority to suspend a Licence to Operate?
The Meat Inspection Regulations, 1990 state:
29.2 (1) The President may suspend an operator's licence
(a) if
(i) the registered establishment
does not comply with the requirements of the Act, these Regulations, the
FSEP Manual or the
Manual of Procedures,
(ii) the operator fails to comply with the requirements
of the Act, these Regulations, the FSEP Manual or the Manual of
Procedures,
(iii) it is reasonable to believe that public health
will be endangered or the edibility of meat products produced in the registered
establishment would be affected if the establishment is allowed to continue
operating, or
(iv) the HACCP plans or the
prerequisite plans of the registered establishment no longer comply with the
requirements specified in the FSEP Manual;
The Meat Inspection Regulations, 1990 provide the President with the authority to suspend an operator's licence. The president delegated this authority to the Area Executive Director (ED). CFIA Letters of Delegation and Designation are available to inspection staff upon request.
When is the process to suspend a Licence to Operate initiated?
The Review Team initiates the process to suspend an operator's licence when:
How is the process to suspend a Licence to Operate initiated?
Step 1 - Issuance of Notice of Suspension of a Licence to Operate by the Area ED
The Area ED:
The Inspector:
The Review Team:
Step 2 - Determination of Compliance to Terms stated in Notice of Suspension
Based on the verifications conducted by the inspector, the Review Team determines if the operator meets the terms stated in the Notice of Suspension within 90 days after the date on which the licence was suspended.
If the Review Team determines that the operator met the terms stated in the Notice of Suspension:
The Inspector:
The Review Team:
If the Review Team determines that the operator did not meet the terms stated in the Notice:
The Inspector:
The Review Team:
Step 3 - Lifting of the Suspension
The Area ED:
The Inspector:
The Review Team:
The Meat Inspection Regulations, 1990 and the Meat Hygiene Manual of Procedures offer operators of poultry slaughtering establishments the option to operate under the following methods of post-mortem inspection:
Where is the authority to suspend the authorization to operate a Post-Mortem Inspection Program?
The Meat Inspection Regulations, 1990 state:
29.4 (1) The President may suspend an operator's authorization to operate a post-mortem examination program
(a) if
(i) the operator fails to comply
with the requirements of the Act, these Regulations or the Manual of
Procedures, or
(ii) it is reasonable to believe that public health will
be endangered or the edibility of meat products produced in the registered
establishment would be affected if the establishment is allowed to continue
operating; and
(b) if
(i) an inspector has notified the
operator of the existence of grounds for suspension under paragraph (a),
(ii) an inspector has provided the operator with a copy
of an inspection report that sets out the grounds for suspension and the date
by which corrective measures must be implemented in order to avoid the
suspension of the program, and
(iii) if the operator has failed or is unable to take
corrective measures referred to in subparagraph (ii) by
the date referred to in that subparagraph, a notice of suspension of the
program is delivered to the operator.
The Meat Inspection Regulations, 1990 provide the President with the authority to suspend the authorization to operate a Post-Mortem Examination Program. The president delegated this authority to the Area Executive Director (ED). CFIA Letters of Delegation and Designation are available to inspection staff upon request.
When is the process to suspend the authorization to operate a Post-Mortem Inspection Program initiated?
The Review Team initiates this process when:
How is the process to suspend the authorization to operate a Post-Mortem Inspection Program initiated?
Step 1 - Issuance of Notice of Suspension of the authorization to operate a Post-Mortem Inspection Program by the Area ED
The Area ED:
Note: In the event of a suspension of the authorization to operate a post-mortem examination program, the operator may request to operate under traditional inspection. The operator must apply to the Director as per licence application procedures in Chapter 2 of the Meat Hygiene Manual of Procedures.
Step 2 - Determination of Compliance to Terms Stated in Notice of Suspension of the authorization to operate a Post-Mortem Inspection Program
Based on the verifications conducted by the inspector, the Review Team determines if the operator meets the terms stated in the Notice of Suspension.
If the Review Team determines that the operator met the terms stated in the Notice:
The Inspector:
The Review Team:
If the Review Team determines that the operator did not meet the terms stated in the Notice:
The Inspector:
The Review Team:
Step 3 - Lifting of the Suspension
The Area ED:
The Review Team:
Where is the authority to refuse to renew a Licence to Operate?
The Meat Inspection Regulations, 1990 state:
29. (4) The President shall issue, renew or modify a licence to operate a registered establishment unless, subject to subsection (7),
(a) the applicant or operator does not have a scheduled
work shift, as defined in section 125, covering the operations of the
registered establishment for the period to which the application relates;
(b) the applicant or operator does not have the required prerequisite programs
and other control programs in place or the programs are not functioning in
accordance with the FSEP Manual or the Manual of
Procedures;
(c) the applicant or operator does not have the required HACCP plans in place
or the HACCP
plans are not functioning in accordance with the FSEP Manual; or
(d) based on the information provided with the application, the President
determines that the operation of the registered establishment by the applicant
or operator may not comply with the requirements of the Act and these
Regulations.
The Meat Inspection Regulations, 1990 state:
29. (9) Subject to subsection (10), a licence to operate a registered establishment shall be valid for not more than one year after the date of issuance and shall expire on the date specified under the operator's name in the Register of Operators.
The Meat Inspection Regulations, 1990 state:
29. (10) A licence to operate a registered establishment may be renewed on the expiry of the period referred to in subsection (9) if an operator continues to meet the conditions of the licence set out in this section, including the payment of all necessary fees.
The Meat Inspection Regulations, 1990 provide the President with the authority to refuse to renew an operator's licence. The president delegated this authority to the Director, Meat Programs Division (MPD). CFIA Letters of Delegation and Designation are available to inspection staff upon request.
When is the process to refuse to renew a licence to operate initiated?
The Director, MPD initiates the process to refuse to renew a licence to operate when he/she receives a recommendation from the Review Team to initiate the process to refuse to renew an operator's licence and he/she supports the recommendation.
The Review Team recommends to the Director, MPD to initiate the process to refuse to renew a licence to operate when the CFIA is in the process of suspending or has suspended the licence to operate and the team recommends this as the most appropriate action to achieve compliance.
How does the Review Team recommend that the Director initiate the process to refuse to renew a licence to operate?
The Review Team recommends that the Director, MPD initiate the process to refuse to renew a licence to operate by entering their recommendation on the CFIA/ACIA 5517 Enforcement Tracking Form and forwarding the form along with all relevant documentation (inspection reports, correspondence etc.) to the Director, MPD.
How does the Director, MPD refuse to renew an operator's licence?
Step 1 - Director, MPD Issues a Refusal to Renew a Licence to Operate
The Director, MPD:
Step 2 - Determination of Compliance to Terms stated in Refusal
Based on the comments submitted by the operator and, if necessary, verifications conducted by the inspector, the Review Team determines if the operator meets the terms stated in the Refusal.
If the Review Team determines that the operator met the terms stated in the Refusal:
The Inspector:
The Director, MPD:
The Review Team:
If the Review Team determines that the operator did not meet the terms stated in the Refusal:
The Inspector:
The Review Team:
Step 3 - Non-Renewal of a Licence to Operate
The Director, MPD:
The Inspector:
The Review Team:
Note: If the establishment owner does not take corrective measures to bring the establishment back into compliance by the date specified in the Inspection Report - Corrective Action Request, the process to cancel the registration of the establishment is initiated. See 14.2.13 - Cancellation of an Establishment Registration.
How does an operator obtain a licence to operate after a licence was refused renewal?
After the operator's license is refused renewal, the operator is considered a new applicant and he/she must apply, as required for a new licence, to the Area Executive Director. See Chapter 2 of the Meat Hygiene Manual of Procedures.
Where is the authority to cancel a licence to operate?
The Meat Inspection Regulations, 1990 state:
29.3 (1) The President may cancel an operator's licence if
(a) the operator has not implemented the required
corrective measures within 90 days after the date
on which the licence was suspended; or
(b) the application for a licence to operate a registered establishment
contains false or misleading information.
The Meat Inspection Regulations, 1990 provide the President with the authority to cancel an Operator's Licence. The president delegated this authority to the Director, Meat Programs Division (MPD). CFIA Letters of Delegation and Designation are available to inspection staff upon request.
When is the process to cancel a licence to operate initiated?
The Director, MPD initiates the process to cancel a licence to operate when he or she receives a recommendation from the Review Team to cancel an operator's licence and he or she supports the recommendation.
The Review Team recommends that the Director, MPD initiate the process to cancel a licence to operate when:
How does the Review Team recommend the Director, MPD initiate the process to cancel a licence to operate?
The Review Team recommends that the Director, MPD initiate the process to cancel an operator's licence by entering their recommendation on the CFIA/ACIA 5517 Enforcement Tracking Form and forwarding the form, along with all relevant documentation (inspection reports, correspondence etc.), to the Director, MPD.
How does the Director, MPD initiate the process to cancel a licence to operate?
Step 1 - The Director, MPD Issues a Notice of Proposal to Cancel the Licence to Operate with the opportunity to be heard
The Director, MPD:
Step 2 - Formal Hearing with the Operator
If the operator accepts the opportunity for a formal hearing, the operator and the Director, MPD agree to meet with a designated third party adjudicator. A record of the meeting is documented on the CFIA/ACIA 5517 Enforcement Tracking Form.
Step 3 - Determination of Compliance to Terms stated in Notice of Proposal
If the Review Team, based on verifications conducted by the inspector, determines the operator met the terms stated in the Notice of Proposal:
The Inspector:
The Director, MPD:
The Review Team:
If the Review Team, based on verifications conducted by the inspector, determines that the operator did not meet the terms stated in the Notice of Proposal:
The Inspector:
The Review Team:
Step 4 - Cancellation of a Licence to Operate
The Director, MPD:
The Inspector:
The Review Team:
Note: If the establishment owner does not take corrective measures to bring the establishment back into compliance by the date specified in the CFIA/ACIA 5472 Inspection Report - Corrective Action Request (CAR), the process to cancel the establishment registration is initiated. See 14.2.13 - Cancellation of an Establishment Registration.
How does an operator obtain a licence to operate after cancellation?
The operator is considered a new applicant and he/she must apply, as required for a new license, to the Area ED. See Chapter 2 of the Meat Hygiene Manual of Procedures.
Where is the authority to cancel an establishment registration?
The Meat Inspection Regulations, 1990 state:
27. (5) The Director may cancel the registration of an establishment where the establishment ceases to comply with section 28.
The Meat Inspection Regulations, 1990 provide the Director, Meat Programs Division (MPD) with the authority to cancel an establishment's registration.
When is the process to cancel an establishment's registration initiated?
The Director, MPD initiates the process to cancel an establishment's registration when he or she receives a recommendation to initiate this process from the Review Team and he or she supports the recommendation.
The Review Team recommends the cancellation of an establishment's registration to the Director, MPD when it is determined that the establishment does not meet the requirements of section 28 of the Meat Inspection Regulations, 1990. See Step 4 of 14.2.12 Cancellation of a Licence to Operate.
How does the Review Team recommend that the Director, MPD initiate the process to cancel an establishment's registration?
The Review Team recommends that the Director, MPD initiate the process to cancel an establishment's registration by entering their recommendation on the CFIA/ACIA 5517 Enforcement Tracking Form and forwarding the form, along with all relevant documentation (inspection reports, correspondence etc.), to the Director, MPD.
How does the Director cancel an establishment's registration when the establishment no longer complies with section 28 of the Meat Inspection Regulations, 1990?
Step 1 - Director, MPD Issues a Notice of Proposal to Cancel the Establishment Registration with the opportunity to be heard
The Director, MPD:
Step 2 - Formal Hearing with the Owner
If the owner accepts the opportunity for a formal hearing, the owner and the Director, MPD or their designate agree to meet with a designated third party adjudicator. A record of the meeting is documented on the CFIA/ACIA 5517 Enforcement Tracking Form.
Step 3 - Determination of Compliance to Terms Stated in the Notice of Proposal
Based on the verifications conducted by the inspector, the Review Team determines if the operator met the terms stated in the Notice of Proposal.
If the Review Team determines that the operator met the terms stated in the Notice of Proposal:
The Inspector:
The Director, MPD:
The Review Team:
If the Review Team determines that the operator does not meet the terms stated in the Notice of Proposal:
The Inspector:
The Review Team:
Step 4: Cancellation of Establishment Registration
The Director, MPD:
The Inspector:
The Review Team:
How does the establishment get re-registered?
If the applicant wants to have the establishment registered at a later date, he/she must apply, as required for a new establishment, to the Area Program Specialist, Establishment Approval. See Chapter 2 of the Meat Hygiene Manual of Procedures.