CFIA Notification and Recall Contact List

Notify the CFIA immediately when you suspect that your firm has sold, distributed or imported a product that may pose a serious risk to consumers. Provide the CFIA with the following information:

  • a detailed description of the nature of the problem
  • the name, brand, size, lot code(s) affected
  • details of complaints received and any reported illnesses
  • the distribution of the product - local or national
  • when the product was distributed (specific dates)
  • label(s) of the product(s) which may be recalled
  • the total quantity of product imported and distributed
  • the name of your firm's contact with the CFIA
  • the name and telephone number(s) for your firm's after-hours contact

This information is pertinent for the CFIA to develop an accurate and complete risk management strategy.

Recall Contact List

  • Atlantic - 506-381-7683
  • Quebec - 866-806-4115
  • Ontario - 416-665-5049
  • Manitoba - 204-797-4501
  • Saskatchewan - 306-529-0671
  • Alberta - 403-661-7505
  • British Columbia - 604-978-1120