Fresh Fruit and Vegetable Registered Produce Warehouse (RPW) Program Manual of Procedures
6. Communication Plan

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At the completion of a monitoring visit, the inspector is required to review the findings with the plant management and leave a copy of the Inspection Report, in accordance with the procedures outlined in Section 4.2.5 of this manual. It is important to note that any situation that could be grounds for suspension should be clearly indicated on the Inspection Report and should form part of the review of the findings. In particular, the inspector must confirm the F.O.I.L. with the establishment and record any change to the F.O.I.L. on the Inspection Report.

In addition to the above, when the frequency changes from normal to tightened, a letter (see Appendix IV), signed by the inspector, will be delivered to the establishment, notifying them of the change in frequency level. Copies should be provided to the Inspection Manager, the Regional Program Officer and/or the Area Program Specialist, and to the Regional Director.

If infractions occur in two (2) or more lots during a product inspection while the establishment is on tightened frequency, a letter (see Appendix V) will be delivered to the RPW. This letter should be signed by the Regional Program Officer or Area Program Specialist with copies provided to the Inspector, the Inspection Manager and to the Regional Director. This letter should state that these infractions may result in suspension. The RPW management may be provided with an opportunity to meet with CFIA management in order to review the monitoring reports and the infractions noted. A full inspection should take place shortly after the monitoring visit in order that a final recommendation can be made to the Regional Director for suspension action. If there are grounds for suspension, the Area Program Specialist should provide this recommendation.

Notice of suspension of registration must be delivered to the operator.

If there are grounds for cancellation of registration, the Area Program Specialist should provide the recommendation to cancel to the Regional Director. The establishment will be notified of these grounds in writing. A registration cannot be cancelled prior to the operator being advised of an opportunity to be heard in respect of cancellation, being given that opportunity, and a notice of cancellation being delivered to the operator.

An e-mail will be sent to every Regional Office and to Headquarters in order to inform all Areas that the registration of this particular warehouse has been suspended for a said period of time or has been cancelled. This alert system could also be used to alert other offices of possible problems, e.g., shipments without inspection, unregistered produce warehouses.

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