National Import Service Centre

As part of its commitment to improving service for clients, the Canadian Food Inspection Agency (CFIA), in cooperation with the Canada Border Services Agency (CBSA), operates the National Import Service Centre (NISC).

What is the CFIA National Import Service Centre?

The National Import Service Centre processes import request documentation / data sent by the importing community across Canada. Staff review the information and return the decision electronically to the CBSA, which then relays it to the client or the broker/importer.

In addition, NISC staff handle telephone inquiries regarding import requirements for all commodities regulated by the CFIA and, when necessary, coordinate inspections for import shipments.

Contact us

7:00 a.m. to 3:00 a.m. (Eastern Time)
Telephone and EDI: 1-800-835-4486 or 1-877-493-0468 (Canada or U.S.A.)
1-289-247-4099 (local calls and all other countries)
Facsimile: 1-613-773-9999

News

Guidance

CFIA programs and services

Import related codes

Important notice: Declaring imports to the CBSA

Those who declare imports electronically to the CBSA should have completed testing and became certified to transmit their import declarations through the Integrated Import Declaration (IID) by January 1, 2019. If you have not already, learn how to become certified today.

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