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Understanding a reject message sent through the Integrated Import Declaration (IID)

An import declaration submitted through the IID can be rejected for a variety of reasons. If a Canadian Food Inspection Agency (CFIA) regulated import is rejected, a reject message will be received in the importer or customs broker's IID system. Each reject message has codes indicating what Government Department rejected the shipment and why it was rejected. When the reject is issued by CFIA, the reject message will include what item or commodity was rejected, and the reason why it was rejected.

To help importers and customs brokers better understand reject messages, below is an example of one with a description for each line of the message.

Note:

The text in the reject message column of the chart below is standard United Nations/Electronic Data Interchange for Administration, Commerce and Transport (UN/EDIFACT) coding that is translated to text by your import declaration system. You will need to access this coding in the system you use to declare imports. You may not see all lines below depending on how your business' system was set up.

Line Number Reject Message (line-by-line) Description
1 UNB+UNOC:3+X+X1+190411:0054+X2 The "X" represents to the Sender identification – Name/coded representation of the recipient (CBSA network ID). The "X1" represents the recipient identification – Name/coded representation of the recipient (client's network ID).  It refers to the client's mailbox and shows where the CBSA is sending data. The following numbers, 190411:0054, refers to the date and time. The "X2" represents the Interchange control reference.  This is a unique reference number assigned by the sender (CBSA).
2 UNG+GOVCBR+X3+IIDP+20190411:0054+30456+UN+D:13A The "X3" represents the recipient's identification which is defined by the client.
3 UNH+1+GOVCBR:D:13A:UN This is a code for CBSA and client profile information.
4 BGM+313+12345678912345 This is where the declaration transaction number is displayed. In this example the transaction number is, 12345678912345.
5 DTM+9:201904110054:203 This is where the date and time of the transaction is displayed. 203 is format of the date
6 RFF+AGO: 12345678912345 This field will contain the value submitted in the original IID with the qualifier ABO location RFF1154 (inbound IID map)
7 GOR++1 This indicates what government department regulates the shipment. The GOR++1 code indicates that it is a CFIA regulated shipment. Other government department codes can be found here: Government Agency Qualifier codes.
8 CTA+IC+:NISC This is where the contact information is displayed. In this case, the appropriate contact is the National Import Service Centre (NISC).
9 COM+(800) 835-4486:TE This is where the phone number for the contact is displayed.
10 COM+:FX This would display a fax number however the CFIA does not accept one.
11 COM+.:EM This would display an email however the CFIA does not accept one.
12 RCS+15+1::1 RCS – requesting PGA. 15 means government, +1 means service provider determined service, next "1" means CFIA is the responsible agency for the issued reject.
13 FTX+AAO+++INV MH222080?: This is where the invoice number is displayed.
14 FTX+AAO+++GAGI 1?: This indicates what Government Agency Goods Item Details (GAGI) number was rejected.
15 FTX+AAO+++COM 2?: This indicates what commodity number on the declaration was rejected.
16 FTX+AAO+++Delivery party must be provided at invoice or commodity level when the importer is not Canadian FTX indicates a free text field: This is a description of one of the reasons why the declaration was rejected. In this case, the importer is not Canadian and the delivery party was not provided at the invoice or commodity level.
17 FTX+AAO+++Invalid HS/OGD code (291411); FTX indicates a free text field: This is a description of one of the reasons why the declaration was rejected. In this case, an invalid HS/OGD code was entered into the import declaration.
18 ERC+4B9 Error Code (ERC) 4B9 indicates that the shipment is a Canadian Food Inspection Agency (CFIA) rejection.
19 UNS+S Standard closeout messaging.
20 HYN+3 Standard closeout messaging.
21 UNS+S Standard closeout messaging.
22 UNT+20+1 Standard closeout messaging.
23 UNE+1+30456 Standard closeout messaging.
24 UNZ+1+808865 Standard closeout messaging.
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