Contact us – Canadian Food Inspection Agency
Technical difficulties with phone lines
CFIA is experiencing technical difficulties with its main phone lines. Calls may be disrupted or disconnected. We are working to resolve this problem as quickly as possible and apologize for any inconvenience.
Phone, email and address information for questions, complaints, appeals, applications or permissions.
By phone
For general or media questions, or if you have a question about your food licence.
Online
Send us a question or comment via our website.
Inspections and investigations
Contact an office near you.
Importing
Request an authorization or get help with import requirements.
Permissions
Licenses, permits, registrations, exemptions, authorizations, and permissions to move.
Food safety or labelling issues
How to report a concern.
Complaints and appeals
Steps to send a complaint or appeal a CFIA decision.
Pre-market applications
Livestock feed, Plant Breeders' Rights, fertilizer, crop variety, plant with novel traits, veterinary biologic.
Produce inspections
To resolve buyer-seller disputes over the quality of shipped fresh fruit and vegetables.
Animal health offices
Check office hours, or report a suspected case of animal disease immediately.
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