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How to print a permit, licence, registration or certificate issued through My CFIA

To print a licence, permit, registration, or certificate, you must first sign in to your My CFIA account.

Once signed in, make sure the validated party that requires the printed document is selected. To do this, select the white drop down box under Party Administration, click on the proper validated party, then click Select. This step must be followed in order to view all licences associated with the validated party chosen.

screen capture of the My CFIA dashboard page, showing how to select the correct party from the drop down list.

For guidance on how to print an issued export certificate, skip to Steps for printing an Export Certificate

Steps for printing your SFC Licence and other permissions

Scroll down to the Service Request section of your party profile dashboard, where you will be presented with all previously submitted service requests. Select the Issued Permissions tab:

screen capture of the top of the Service Request Dashboard. Description follows.
Description of the top of the Service Request Dashboard.

Tabs to open additional pages are listed from left to right with the following titles:

  • Service Request
  • Issued Permissions
  • Issued Export Certificates
  • Inspection Reports

After clicking the Issued Permissions tab, you will be presented with all permissions that have been issued to your My CFIA Party profile. Find the permission that you wish to print then click the link under the Permission column:

Screen capture of the Issued Permissions Dashboard. Description follows.
Description of Issued Permissions Dashboard.

Beneath the Issued Permissions for: NutriFood1 (Validated Party)

Issued Permissions displayed in a chart format with the following columns:

  • Permission (hyperlinked)
  • Application Name
  • Issuance Date
  • Expiry Date
  • Status

After clicking the link, select Print:

screen capture of the Safe Food for Canadians Licence – Detail. Desciption follows.
Description of the Safe Food for Canadians Licence – Detail

Showing Licence Permission Summary

Details regarding the issued Safe Food for Canadians Licence displayed in a chart format with the following columns:

  • Licence Number
  • Licence Holder
  • Permission Type
  • Issuance Date
  • Expiration Date
  • Status

Upon clicking Print, a tab will appear at the bottom of your screen. Click Open to view your permission as a PDF file:

screen capture of the Safe Food for Canadians – Detail with download pop-up at the bottom of the page.

Once the PDF opens, you can then print your permission:

screen capture of the downloaded Safe Food for Canadians Licence file.

Steps for printing an Export Certificate

The steps for printing Export Certificates are very similar to the steps for printing permissions. On your dashboard, you can find your Export Certificate under the Issued Export Certificates tab:

Screen capture of the Issued Export Certificates.

After clicking the Issued Export Certificates tab, you will be presented with all export certificates that have been issued under your My CFIA profile. Locate the certificate you want to print, and then click the link under the Certificate column:

Screen capture of the Issued Export Certificates dashboard. Description follows.
Description of Issued Export Certificates dashboard.

Beneath the Issued Export Certificates for: Enterprises Dena Enterprises (Validated Party)

Issued Export Certificates displayed in a chart format with the following columns:

  • Certificate # (hyperlinked)
  • Certificate Name
  • Consignee Name (who is receiving the Export shipment)
  • Date of Issuance
  • Country of Destination
  • Status

To print the issued certificate, select the View Documents button:

Screen capture of the Export Certificate Record screen. Description follows.
Description of the Export Certificate Record screen.

Showing Export Certificate Record.
Details regarding the export certificate including:

  • Date of Issuance
  • Place of Issuance
  • Certificate Name
  • Applicant Name
  • Consignee Name
  • Country of Destination
  • Business Line
  • Commodity

Below the details is a section where users can click on view documents and download a certified copy of the export certificate.

Your export certificate will now open in a new window. To print the signed certificate, select the Print button.

Note

You can only print the original document once. Therefore it is important that you make sure your printer is ready, you have enough paper and that you are printing with coloured ink. You can print an unlimited amount of certified copies by following the same steps as you did to print the original document.

Once you have attempted to print the document, you will still have access to certified copies for downloading by selecting the Download button under Export Certificate - Certified Copy.

Important: Should you encounter difficulties printing the original certificate, you will need to contact the issuing Inspector (as displayed on the certificate) to request assistance.

Screen capture of Export Certificate Record screen

Screen capture of the Export Certificate Record screen.

For additional questions about My CFIA, please call 1-800-442-CFIA (2342).

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