Mental health support – Guidance and resources for CFIA employees
What we are all experiencing during this COVID-19 pandemic situation may be unlike anything we've ever experienced before. At times, we have had to quickly adjust and adapt to new or changed routines, and this can cause feelings of confusion, frustration, anxiety, stress, vulnerability, loneliness - even fear - in different aspects of our lives.
On the macro level, a duty to respond kicks in quickly and everyday heroes rise to the challenge: in hospitals and health care settings to tend to the sick; in plants and establishments to produce needed goods and supplies for Canadians and to keep the economy going; and, in numerous other sectors where people are innovating solutions to problems - even staying home to share mutual support in limiting the virus' reach. On the micro level, however, the reality may be very different: less of a kick and more of a slow uneasiness culminating to a point of acceptance. It is important to acknowledge these feelings and engage in an honest and open dialogue about them.
You are encouraged to consult the resources available to you, your families and other loved ones during this challenging time and to seek help when you need it.
- Mental Health @ Work fact sheet (internal access only – RDIMS 13025621)
This provides you with resources, services, supports and tips to take care of your mental health in these times of great uncertainty. Please contact the Mental Health & Wellness team for a copy of this document if you do not have access to RDIMS.
- Employee and Family Assistance Program (EFAP)
Available 24 hours a day, 7 days a week for counselling services, the depression care program and management consultations, in addition to information on a variety of topics including how to deal with the uncertainty of COVID-19. This service is completely confidential.
A total well-being platform which gives you and your family members instant access to expert information on a variety of topics, including loneliness, anxiety and building resilience. You can also check out the new COVID-19 tab where you will find blog posts by leading experts on social distancing, working remotely and managing your anxiety, among other topics, to help you manage during the COVID-19 pandemic. Access LifeSpeak today or download the free LifeSpeak application in the Google Play and Apple App stores. Please contact the Mental Health & Wellness team for login and client password information.
- HOPE Peer Support Program (internal access only)
Connect and talk with a colleague in the Agency who listens and supports you. Visit the HOPE page on Merlin for more information and to view the peer supporters' biographies. Please contact the Mental Health & Wellness team for information if you do not have access to Merlin.
- Mental Health Passport (internal access only – RDIMS 10632986)
A quick guide for tips and resources on stress management, nutrition, exercise, building resilience, and more. Please contact the Mental Health & Wellness team for a copy of this document if you do not have access to Merlin.
- Public Service Healthcare Plan (PSHP)
Your Public Service Health Care Plan (PSHCP) covers some prescription and medical expenses, including psychological services. Enrollment, coverage information and more is available on their website.
- Consult the following links for additional resources:
- Centre of Expertise on Mental Health in the Workplace: Mental health and COVID-19 for public servants: Protect your mental health
- Morneau Shepell: COVID-19 Toolkit
- Financial Consumer Agency of Canada: COVID-19: Managing financial health in challenging times
- Canada School of Public Service: Job aids for virtual teams
- Fact Sheet: Mental Health tips for working from home
- Fact Sheet: Tips for coping with COVID-19
- Webinar: Emotional well-being during COVID-19
- Webinar: Talking to your child about COVID-19
- Mental health and substance use portal: Wellness Together Canada
Continue to stay up to date through the Canada.ca/Coronavirus and Canada.ca/coronaviruspublicservice websites, as well as the Managers' Guide (internal access only – RDIMS 12805218), which is updated as required.
Please contact the Mental Health & Wellness team if you require further information regarding these mental health resources or if you do not have access to Merlin or RDIMS.
- Date modified: